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Web Tips
Web Tips is an excellent way to find out basic, but important, information about
using Navajo web application. You can explore any of the links below, or you can
scroll down the page to read all of the tips.
Thank you
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IMPORTANT NOTICE: If you are getting session time out
errors on login or inside please
click here now
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- Forgot Your Password
- On the login screen click "Forgot Your Password?".
- You need to have or know your:
- User Name
- Security Answer
- If you do not know your security answer, then click on the link available on the
page where security answer is being asked. You will be prompted to enter your email
address
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- Browser Compatibility
- Browsers Supported
- Internet Explorer 7.0 and up (Preferred)
- Mozilla Firefox 3.5.3
- Safari 4.0.3
- Google Chrome
- For Internet Explorer Users
- was built for optimum performance using Internet Explorer.
- Internet Explorer 7.0 or greater is strongly recommended.
- Find out what version of Internet Explorer you have.
- Click on the Internet Explorer icon.
- Click on Help.
- Click on About Internet Explorer to get your browser Version number.
- Upgrade to Internet Explorer 8.
Click here
- For Mozilla FireFox Users
- In order to open the Technical Manual you need to download a plugin (Chm Reader)
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- Cookies
- Cookies are a piece of information that a Website transfers to your hard drive.
The temporary cookie is used throughout the website visit in order to identify you
on our system. It helps to identify your call information as you go from page to
page. The cookies are designed to expire when you logoff or turn off your browser
window.
- Setting up Cookies for Internet Explorer
- From the Tools menu, select Internet options.
- In the dialog box click the privacy tab
- Be sure the setting is a Medium High or lower. This allows cookies to be stored.
- Click OK to close the dialog box.
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- Cache Settings
- Your cache settings can determine whether or not you are getting the newest information
on the website when you visit. Your cache settings must be set to check for the
newest versions of the website pages.
- Cache Settings For Internet Explorer
- Open your Internet Explorer browser window.
- Select Tools from the file menu.
- Click on Internet Options.
- Select the General tab.
- Select Temporary Internet Files Group
- Click on Settings
- Check for newer versions of stored pages, automatically.
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- Popup Windows
- makes use of popup windows with some features. If you are using a program that disables
popup windows you should turn it off during your session. In order to turn this
off you must:
- While you are on the .com website
- Select Tools form the file menu.
- Select Popup Blocker.
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- Navigation
- Back buttons
- Although your browser provides Back and Forward buttons to help you navigate, it
is desired to use the 'Back', 'Previous' and 'Next' buttons
provided on the Navajo web application. If you use the browser Back and Forward
buttons you may encounter a refresh message or an error. Please use the buttons
provided on the site.
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- Information Downloads
- Downloading Technical Manual
- When you click on the Chemistry Analyzer under Technical Manual on the left sidebar
in IE, a dialog pops up asking you to either Save or Cancel. Click on Save and select a location
your computer. Then it will prompt you to either Open or Cancel. Different browsers behave
in different ways for downloading a file.
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- Ending a Session
- The best way to end your session is to use the 'Log Out' link in the upper right-hand
corner of every page. Using this will ensure that any changes you made during the
session are processed and not lost.
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Enabling Javascript in IE
1. Go to the Tools menu and select Internet Options...
2. In the Internet Options window, select the Security tab (at the top of the window).
3. Under the Security tab, select the Internet Web content zone.
4. Under Security Level for this zone:
If there is a slider bar move the slider bar to Medium. Otherwise, if the security
level is Custom:
a. Click on the Custom Level ... button at the bottom of
the page to open the Security Settings window.
b. In the Security Settings window scroll down until you
get to the section called Scripting (near the bottom).
c. Under Scripting there is a catagory Active scripting,
select the option marked Enable for this catagory.
d. Click the OK button.
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Session Time out errors in Internet
Explorer
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Setting up Cookies for Internet Explorer
Make sure to update to the latest version.
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Step 1
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From the Tools menu, select Internet options. In the dialog box click
the privacy tab
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Step 2
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Move the slider to the bottom to Accept All Cookies
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Step 3
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Click the Advanced button
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Step 4
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Check Override automatic cookie handling, Accept First and Third-party
cookies and check Always allow session cookies.
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